Shipping Policy
Welcome to Dreamuchi! We strive to provide fast and reliable shipping services to ensure you receive your orders in a timely manner. Please read our shipping policy carefully to understand how we process and deliver your orders.
Order Processing Time
- Orders are typically processed and shipped within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and link.
Standard Delivery
We currently only offer standard shipping with an estimated delivery within 5-7 business days.
Same-Day / Urgent Deliveries
If you require to receive your orders urgently, deliveries via GrabExpress / Lalamove can be arranged by contacting us at hello@dreamuchi.com or drop us a WhatsApp at +60178301392.
Local Delivery Locations
We delivery nationwide in Malaysia.
International Deliveries
Kindly contact us at hello@dreamuchi.com or drop us a WhatsApp at +60178301392 to have this arranged.
Incomplete or Incorrect Delivery Information
It is the responsibility of the customer to provide accurate and complete shipping information at the time of checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional charges may apply for re-shipping orders returned due to incorrect delivery information.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at hello@dreamuchi.com. Our customer service team will be happy to assist you.